{"id":78,"date":"2026-01-21T12:13:51","date_gmt":"2026-01-21T12:13:51","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/fashion-2-gutenberg\/?page_id=78"},"modified":"2026-01-21T12:13:51","modified_gmt":"2026-01-21T12:13:51","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/thietbiytegiadinh.com\/index.php\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<div class=\"wp-block-wd-row wd-d87767eb\">\n<div class=\"wp-block-wd-column wd-hide-sm wd-45030ca4\"><\/div>\n\n\n\n<div class=\"wp-block-wd-column wd-bcfe9b43\">\n<div class=\"wp-block-wd-container wd-dir-col wd-c9964558\">\n<h2 class=\"wp-block-wd-title title wd-dc2f209c\">CUSTOMER SERVICE<\/h2>\n<\/div>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d2897f6b wd-custom-width\">Have a question? You might find the answer in our Frequently Asked Questions section below!<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-275f94fc\">FREQUENTLY ASKED QUESTIONS<\/h2>\n\n\n\n<div class=\"wp-block-wd-row wd-00359e4b\">\n<div class=\"wp-block-wd-column wd-7deccb67\">\n<div class=\"wp-block-wd-accordion wd-accordion wd-style-default wd-titles-start wd-opener-style-arrow wd-opener-pos-end wd-446cc488\" data-state=\"all\">\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-95340d8d\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Order Tracking <\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-a30b4d69\">Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-cf410eb3\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>How to shop online? <\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-f46dce0e\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>What happens after being confirmed?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-23e7d9bb\">If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it\u2019s important to weigh the potential benefits against the risks and costs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-99c962ac\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Inconsistent Order <\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d0ec2c88\">Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-fd2dbdef\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>I received my order after getting a refund. What can I do?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d0ec2c88\">Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-664b7e7e\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>What if the package is held by customs?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d0ec2c88\">Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-51c52df1\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>When will I receive my order?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d0ec2c88\">Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-wd-column wd-ac7357c8\">\n<div class=\"wp-block-wd-accordion wd-accordion wd-style-default wd-titles-start wd-opener-style-arrow wd-opener-pos-end wd-bbe3a3bf\" data-state=\"all\">\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-e279268e\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Order Cancellation<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d0ec2c88\">Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-236dc162\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Can I make changes to my order?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-23e7d9bb\">If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it\u2019s important to weigh the potential benefits against the risks and costs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-2f4421f7\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Where can I find my order number?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-afe841ac\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Do you deliver on public holidays?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-66055f0d\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Is next-day delivery available on all orders?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-82de2599\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Do I need to be there to sign for delivery?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-2ef99a37\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Do you deliver to my postcode?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb26cac6\">If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-78","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/pages\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":0,"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/pages\/78\/revisions"}],"wp:attachment":[{"href":"https:\/\/thietbiytegiadinh.com\/index.php\/wp-json\/wp\/v2\/media?parent=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}